Following Uber’s launch of its new service uberASSIST in July, the
taxi app has announced that it has trained more than 100 drivers in
London for the program in preparation for its UK launch.
To use the service, passengers simply need to enter the code
‘ASSISTUK’ into the Uber app’s promotion screen, which will alert
drivers who are trained for the program to pick them up. The assigned
driver will then call the passenger ahead of the actual arrival at the
pick-up point.
To allow eligibility or the program, drivers will have to have
completed a disability equality course from Transport For All and
Inclusion London, which will give them the know-how in assisting seniors
and passengers with wheelchairs, walking frames and scooters, blind
users, and those with other physical challenges.
Around 5 to 10 per cent of the total driver count in London have been trained to take part in the new service.
Uber has based the new service on results from research saying that
physically-challenged passengers are more likely to use taxis or
minicabs, but are often overcharged. The transport startup said that the
service, which will begin in the UK starting 3pm on Tuesday, will cost
the same as a normal uberX ride.
Moving forward, Uber said it plans to introduce additional vehicles to the Uber platform that are wheelchair-accessible.
Source : Itproportal, 20th Oct 2015
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